All Systems Operational

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Aquí podrás consultar el estado del servicio de Billpocket, así como suscribirte para tener alertas inmediatas en caso de algún incidente que afecte la operación

Front Operational
90 days ago
99.93 % uptime
Today
Home Operational
90 days ago
99.93 % uptime
Today
Dashboard ? Operational
90 days ago
99.93 % uptime
Today
Core Services Operational
90 days ago
99.83 % uptime
Today
Autorización (Hefesto) ? Operational
90 days ago
99.86 % uptime
Today
Conector PROSA (Hydra) ? Operational
90 days ago
99.99 % uptime
Today
Procesador de Autorizaciones (PROSA) ? Operational
90 days ago
99.99 % uptime
Today
Autenticación de terminales (Aker) ? Operational
90 days ago
99.61 % uptime
Today
Conexión Kushki (Borneo) Operational
90 days ago
99.99 % uptime
Today
Conexión American Express (Kerberos) Operational
90 days ago
99.99 % uptime
Today
Dispersión de Fondos (Ginebra) ? Operational
90 days ago
99.61 % uptime
Today
Cloud Terminal (Nexus API) Operational
90 days ago
99.57 % uptime
Today
E-commerce Platform Operational
90 days ago
99.5 % uptime
Today
Procesamiento e-Commerce (Lancehorn) ? Operational
90 days ago
99.51 % uptime
Today
Pagos 3D-Secure (Paywith) ? Operational
90 days ago
99.51 % uptime
Today
Pago a Distancia ? Operational
90 days ago
99.47 % uptime
Today
Mobile Apps Operational
90 days ago
99.54 % uptime
Today
Billpocket (Android) Operational
90 days ago
99.54 % uptime
Today
Billpocket (iOS) Operational
90 days ago
99.54 % uptime
Today
Servicios de reportería (Mobile) Operational
90 days ago
99.54 % uptime
Today
Envío de tickets (SMS, mail) Operational
90 days ago
99.28 % uptime
Today
Cloud Infrastructure Operational
AWS amplify-us-east-1 Operational
AWS apigateway-us-east-1 Operational
AWS ec2-us-east-1 Operational
AWS ecs-us-east-1 Operational
AWS kinesis-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS kinesis-us-east-2 Operational
AWS apigateway-us-east-2 Operational
AWS ec2-us-east-2 Operational
AWS lambda-us-east-1 Operational
Metrics and Monitoring Operational
Datadog US1 Cloud Integrations Operational
Datadog US1 SLOs Operational
Datadog US1 Metrics and Infra Monitoring Operational
Datadog US1 Monitors Operational
Ambiente de Pruebas Operational
90 days ago
99.54 % uptime
Today
Plataforma Billpocket Operational
90 days ago
99.54 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Authorization Service Latency (p99)
Fetching
Authorization API Errors (aggregate)
Fetching
Hydra Authorization Latency (p99)
Fetching
Dec 3, 2025

No incidents reported today.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
Resolved - Se evidencia estabilidad desde las 19:26 pm GMT-5, se valida TA ajustada a los históricos y los rechazos por código 68 se detuvieron, de parte de prosa confirman estabilidad por lo que damos por cerrado el incidente.
Dec 1, 18:55 CST
Identified - Se observa aumento de rechazos a nivel transaccional con rechazos por código 68 asociados al banco emisor Bancoppel, se procedió con escalamiento a Prosa.
Se mantiene en monitoreo y cualquier novedad será informada de manera oportuna.

Dec 1, 18:00 CST
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.